Cerny Nettomed

General terms of business

1. Contract
   Completion and transmission of the internet order form or other communication of an order create a purchase contract between customer and Cerny Nettomed under Swiss law, regardless of position or residence of the customer at the moment of registration. Cerny Nettomed has the right to refuse any orders.
   
   
2. Data Protection
   All customer data will be kept secret by Cerny Nettomed and they will not be used for advertising purposes unless explicitly desired by the customer.
   
   
3. Amount
   The total amount (goods plus shipping costs) will be charged up only to addresses in Switzerland. The invoice is in Swiss francs (CHF). Orders from other countrys are dispatched only by cash on delivery. Any costs resulting from unpaid bills will be charged to the customer.
   
   
4. Calculation, Prices and Offers in the Internet
   In case of errors regarding calculation, prices or offers due to malfunction of the customer’s computer, due to malfunction or incompatibility of the customer’s programs or provider or due to other technical errors or temporal delays, the valid offers and prices are those of Cerny Nettomed.
   
   
5. Exchange Rates
   Invoices are to be paid in Swiss francs (CHF). Orders from other countrys are to be paid in euro at the current rate.
   
   
6. Customs duties
   Customs duties have to be paid by the customer.
   
   
7. Identification of the Customer
   Name and address of the customer must be complete and correct. Indication of phone number for questions during the office hours of Cerny Nettomed is compulsory.
   
   
8. Identifying Recipient of the articles
   Name and address quoted by the customer must be complete and correct under the mail office regulations and conventions of the country of destination.
   
   
9. Delivery
   The articles will be sent by post, generally within a week.
   
   
10. Warranty and return of articles
    There is an international warranty of at least 2 years on each product. The customer has the right to return the article within 10 days.
    
    
11. Valid Law and Venue
    All legal relations of the customer with Cerny Nettomed are subject to Swiss law. Bern is place of settlement, place of prosecution for customers domiciled abroad and exclusive venue for all legal proceedings. This is subject to eventual appeal to the Federal High Court of Switzerland. However, Cerny Nettomed has the right to sue at any other court that may be competent.
    
    
12. Alterations of the General Terms of Business
    The present general terms of business are subject to alterations by Cerny Nettomed at any time.